- 🔄 Processing method: The exchange is processed manually with the assistance of an operator. We recommend checking the operator's current status before submitting a request.
- 💱 Rate lock: The exchange rate is fixed for 40 minutes from the moment the operator provides the payment details in the chat.
- ⏱️ Crediting time: If the operator's status is Online, request processing and fund crediting usually take up to 90 minutes.
- 📌 Exchange details:
- 💬 The operator provides the payment details via the support chat.
- 🔐 In some cases, identity verification may be required to ensure transaction security.
🚫 Unfortunately, we are unable to process exchange requests from Russia, Belarus, or the United States. Thank you for your understanding!
🤝 Full Support Throughout the Exchange Process We are committed to a client-focused approach; we seek reasonable solutions in every situation and strive to resolve any issues in a manner that is as fair and comfortable for the client as possible.
💬 Prompt and Professional Support If you have any questions regarding your request, the status of your exchange, or the terms of the transaction, please feel free to contact our support team—we will respond quickly and provide professional assistance. Our support team is available to handle your inquiries daily from 8:00 to 00:00 (Kyiv time).