Important before exchange
🔐 Secure application processing All payments are AML-checked. If the transaction requires additional clarification, we will contact you and accompany the verification process. Our team has practical experience in dealing with such cases and helps clients pass the check correctly, without unreasonable delays and with full support.
📄 Transparent conditions without hidden surprises The course is fixed when creating an application. Before sending funds, we recommend carefully checking the details and familiarizing yourself with the rules for sending cryptocurrency.
⚙️ Clear application processing procedure Applications are processed semi-automatically. During working hours, most applications are processed quickly, the average processing time is 120-240 minutes. In the evening and at night, the processing of individual applications may take longer.
💬 Operational and professional support If you have any questions about the application, the status of the exchange or the conditions of the operation, you can always contact the support service — we will respond quickly and provide professional assistance. The support service promptly responds to requests daily from 8:00 a.m. to 00:00 p.m. Kyiv time.
💬 Before making a payment, please contact a manager via chat to confirm the terms and the availability of funds. Manager's working hours: Mon–Fri, 8:00 AM – 5:00 PM. If you submit your request outside these hours, please still contact the manager; they will respond as soon as they are available.
📌 The exchange rate is locked in at the time of payment.
💵 The rate shown on the website applies to "clean" (pristine) USD bills for amounts of $10,000 or more. Favorable rates are also available for smaller amounts—please check with the manager.
🏙 The minimum exchange amount, commission, and available reserves vary by city.
🕒 In most cases, the payout is processed on the same day the request is made.